Get In Touch

Have questions about our tours or need help planning your Australian adventure? Our travel experts are ready to assist you.

Address

Our Office

123 Explorer Street
Sydney, NSW 2000
Australia
Phone

Phone

+61 2 8765 4321

Monday-Friday: 9am-5pm AEST

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Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Quick answers to common questions about our tours and services

What is the best time to visit Australia?

Australia is a year-round destination, but the best time depends on where you're visiting. The summer months (December-February) are ideal for beach areas, while spring (September-November) and autumn (March-May) offer pleasant temperatures nationwide. Northern regions are best visited during the dry season (May-October).

How far in advance should I book a tour?

We recommend booking at least 3-6 months in advance, especially for peak season travel (December-January) or if you're interested in specialized tours. This ensures availability and gives you time to prepare for your trip. However, we do sometimes have last-minute openings, so don't hesitate to inquire.

Can you arrange custom itineraries?

Absolutely! We specialize in crafting custom itineraries tailored to your interests, time frame, and budget. Whether you want to focus on wildlife, aboriginal culture, food and wine, or adventure activities, our travel experts can design the perfect Australian journey for you.

What is your cancellation policy?

Our standard cancellation policy allows for a full refund if canceled more than 60 days before departure, a 50% refund for cancellations 30-60 days before, and no refund for cancellations less than 30 days before. We strongly recommend travel insurance. For detailed information, please review our Terms of Service.

Do I need a visa to visit Australia?

Most visitors to Australia need a visa or electronic travel authority (ETA) before traveling. Requirements vary by country of passport. While we don't arrange visas directly, we can provide guidance on the process. Please check with the Australian Department of Home Affairs for the most current requirements.